1.Provide suitable or new-designed products according to the customers’ working conditions.
2.Listen to the customers’ requirements carefully, and sincerely offer suggestions for purchase in the view of professionals.
3.The company will stand together with the customers in the face of special or difficult projects.
The design,production,inspect,protection,on-time delivery,test and check should be all included to meet the requirements of the customers,and qualified products should be provided.
Bearing that customers come first in the mind,we will receive customers’ feedback in time and make a quick response to the feedback. Professional technicians will be arranged soon to deal with the problems and to make sure the products will be used in good conditions.
Installations and maintenance of the bearing will be provided,as well as the special training for knowledge on bearings and bearing’s maintenance approach. Product files for each customer will be founded,and satisfaction questionnaire will be done one time in at least one year,and offer updated information of products to our customers. With the idea that qualification first,customer first keeping in our mind,we will try our best to provide excellent service.